❓ FAQ

Frequently Asked Questions

Find quick answers to common questions about BullyAlert for students and staff.

1 General Questions

What is BullyAlert?

BullyAlert is a mobile application designed to empower students to anonymously report bullying incidents to school staff. It helps schools track, manage, and respond to incidents effectively, fostering a safer environment for everyone.

How does BullyAlert ensure anonymity?

BullyAlert is built with anonymity as a core principle. When a student submits a report, their identity is never collected or stored. Reports are linked only to an anonymous device ID, which cannot be traced back to a specific individual. School staff only see the incident details, not who reported it.

Is BullyAlert available for both iOS and Android?

Yes, BullyAlert is available for download on both iOS (Apple App Store) and Android (Google Play Store) devices.

What kind of incidents can be reported?

Students can report various types of incidents, including physical bullying, verbal abuse, cyberbullying, harassment, discrimination, and other safety concerns. The app allows for detailed descriptions and location information.

2 For Students

How do I report an incident?

Open the BullyAlert app, select your school, and choose the 'Report Incident' option. You can provide details about what happened, where it happened, and when. Remember, your report is completely anonymous.

Can I include photos or videos with my report?

Currently, BullyAlert focuses on text-based anonymous reporting to maintain simplicity and privacy. We are exploring options for secure media attachments in future updates.

What happens after I submit a report?

Once submitted, your report is sent to designated school staff. They will review the incident and take appropriate action. You can track the status of your report (e.g., 'Pending', 'Verified', 'Dismissed') within the app.

How do I know if my report was helpful?

When school staff verify an incident based on your report, you may receive a badge or notification within the app, acknowledging the impact of your contribution to school safety. This feedback is also anonymous.

3 For Staff & Administrators

How do staff members access incident reports?

Designated school staff can log into the BullyAlert staff dashboard using their unique school code and PIN. The dashboard provides a comprehensive overview of all reported incidents, their statuses, and tools for management.

How do we verify an incident?

The staff dashboard allows you to change the status of an incident to 'Verified' once you have investigated and confirmed the details. This action can trigger a badge reward for the reporting student (anonymously).

Can we communicate with the reporting student?

To maintain student anonymity, direct communication with the reporting student is not possible through the app. However, the app provides tools for staff to add internal notes and updates to incidents, which can be seen by other authorized staff members.

How do we get BullyAlert for our school?

Schools interested in implementing BullyAlert can contact our sales team through the 'Book a Demo' link on our website or by emailing outreach@bullyalert.app. We'll guide you through the setup process.