Support

Help & FAQ

Find answers to common questions about BullyAlert for students, parents, and school staff.

For Students
Is my report really anonymous?

Yes — completely. BullyAlert does not collect your name, student ID, email address, phone number, or any information that could identify you. Your report is linked only to a randomly generated device identifier that cannot be traced back to you.

School staff cannot see who submitted a report. We cannot see who submitted a report. No one can.

Do I need to create an account?

No. BullyAlert requires no account, no login, and no personal information. Just open the app, select your grade level, and submit your report.

What happens after I submit a report?

Your report is instantly sent to the staff dashboard at your school. A staff member will review it, investigate, and take appropriate action. You will earn a badge in the app for speaking up.

Can I attach a photo or video?

Yes. When submitting a report, you can optionally attach a photo or short video as evidence — for example, a screenshot of a threatening message. This is optional and does not affect your anonymity.

What are badges?

Badges are awarded to students who speak up and report incidents. They recognize your courage — Brave Voice, Truth Seeker, Standing Strong, and others. Badges are stored on your device and are not linked to your identity.

For Parents
Can I report on behalf of my child?

Yes. Select "Parent" when choosing your role in the app. You can submit a report describing an incident your child shared with you at home. The report will be routed to your child's school staff just like a student report.

What information does BullyAlert collect about my child?

BullyAlert does not collect any personally identifiable information about your child — no name, no student ID, no date of birth, no email address. Reports are linked only to an anonymous device identifier.

For full details, see our Privacy Policy and FERPA Compliance section.

Is BullyAlert safe for children under 13?

Yes. BullyAlert is fully COPPA compliant. We do not collect personal information from any user, including children under 13. No account creation is required, and there are no cookies, tracking pixels, or behavioral advertising.

For School Staff
How do I get a school code for my school?

Contact us at outreach@bullyalert.app or book a demo at calendly.com/bullyalert/demo. We will set up your school's account and provide your unique school code.

How do I access the staff dashboard?

Download BullyAlert from the App Store or Google Play, open the app, and select "School Staff." Enter your school's staff PIN to access the dashboard. Contact your school administrator if you don't have the staff PIN.

Can I see who submitted a report?

No. Reports are fully anonymous. Staff can see the incident type, location, description, grade category, and any attached evidence — but not the identity of the reporter. This is by design to protect students from retaliation.

Is BullyAlert FERPA compliant?

Yes. BullyAlert does not collect or store student PII as defined by FERPA. Reports are not linked to student education records. For full details, see our FERPA Compliance documentation.

How do I request data deletion for my school?

Email privacy@bullyalert.app with your school name and school code. We will permanently delete all incident data associated with your school within 30 days.

Contact Us

Can't find your answer? Reach out directly.

General Support

Questions about the app, setup, or your school account.

support@bullyalert.app

Privacy & Legal

FERPA, COPPA, data deletion, or compliance questions.

privacy@bullyalert.app

Schools & Districts

Demos, pricing, and district partnerships.

Book a Demo